![]() They will also tend to be the ‘last word’ in the enforcement of employee discipline. Line managers need to offer managerial support and counsel to supervisors when needed. Line managers are tasked with the quality control of completed products, as well as ensuring that company policies are adhered to and overall quotas and costs met. They are also an important aspect of ensuring that health and safety standards are met and that occupational risk assessments are done in a timely and risk-appropriate manner. On the production floor, they may oversee a specific production line or process, hence the term line’ manager. A line manager typically controls a specific department. Line managers or area managers are the second line of defense in production.Īs with supervisors, line managers serve a management function in production, although on a higher level. Supervisors will typically report to line management or area managers. There is a critical need for the supervisory function to be a constant presence on any production floor. They should also mentor, coach, counsel, and discipline workers as needed. Since they have a predominantly supervisory role, they will be actively involved in the monitoring and appraisal of work by individual employees, either on a continuous, ad-hoc basis or on a more formal basis. They must monitor the quality of work by production employees and ensure production targets are met at the fundamental operational level. ![]() supervision) of production floor personnel, albeit usually in a specific area or for a certain production process. Their primary duty is to provide hands-on management (i.e. Supervisors should be considered the first line of defense on the production floor.Īlso referred to as the process or manufacturing supervisor, this supervisory role is typically the first tier of management in most production facilities. Maintenance mechanics will usually report to maintenance managers or supervisors, although they may need to report findings regarding critical equipment to higher management when needed. They will usually be the person tasked to install equipment, as well as diagnose and repair mechanical systems. They will tend to be better qualified and have more experience in the maintenance field than technicians.Ī maintenance mechanic will typically specialize in certain forms of maintenance, including heating, ventilation, and air-conditioning (HVAC) or electrical systems, or certain machinery on the production line that requires specific know-how. They are often confused with maintenance technicians, but the key difference is that mechanics have specialized training and expertise that maintenance technicians do not. Maintenance mechanics are specialists for specific machinery or classes of machinery. Maintenance mechanics could be considered your production’s machine experts. Maintenance technicians will invariably report to the maintenance or facility manager, or both. The technician also needs to recognize when the maintenance at hand requires the need for a specialist, such as an electrician, plumber, or a heating and cooling systems specialist. The usual duties of maintenance technicians are akin to the general responsibilities of a typical maintenance department, which may include keeping equipment and operating systems optimized in order to minimize potential health and safety issues.Īlthough these technicians are in the business of doing repairs, it is also their job to try and prevent the need for repairs where possible by being proactive with maintenance. ![]() That could include repairing a malfunctioning access ramp or fixing a broken workbench for an operator, for example. So, they may be the technicians who do general maintenance tasks in and around the production floor. Maintenance technicians tend to have generalized skills that allow them to do the required maintenance on the overall infrastructure or built environment of a given facility. Maintenance technicians could be considered the fixer-uppers in production.
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